Frequently Asked Questions
Everything you need to know about shopping with Maha Amsterdam.
What are your shipping rates and delivery times?
We offer worldwide shipping. Orders within the Netherlands are typically delivered within 1-2 business days. International delivery times vary by location, usually ranging from 3-7 business days.
Can I return my order if I am not satisfied?
Yes, you can return items within 14 days of receipt. Products must be in their original condition, unworn, and with all tags attached. Please note that shipping costs for returns are at the customer's expense.
Which payment methods do you accept?
We accept various payment methods including iDEAL, Credit Card (Visa, Mastercard, American Express), PayPal, and Klarna for flexible payment options.
Are the products on your website authentic?
Absolutely. Maha Amsterdam is an authorized retailer for all brands we carry. Every product is 100% authentic and sourced directly from the manufacturers.
Do you offer in-store pickup?
Yes, you can select 'In-store Pickup' at checkout to collect your order from our Amsterdam location. You will receive an email notification as soon as your order is ready for collection.
How do I know which size to choose?
We provide a size guide on every product page to help you find the perfect fit. Since sizing can vary between brands, we recommend checking the specific measurements provided.